The conversational AI market size is poised to grow by USD 86.42 billion by 2032 from USD 10.08 billion in 2022, exhibiting a CAGR of 23.97% during the forecast period 2023-2032.
Key Takeaways
- North America led the global market and contributed more than 30% of revenue share in 2022.
- By Component, the on-premises segment is expected to capture the largest market share over the forecast period.
- By Type, the chatbot segment is expected to dominate the market during the forecast period.
- By Deployment, the on-premises segment is expected to capture the largest market share over the forecast period.
- By Technology, the natural language processing (NLP) segment is expected to dominate the market during the forecast period.
- By End-user, the retail & ecommerce segment is expected to lead the market growth over the projected period.
Precedence Research has conducted a comprehensive market study that provides valuable insights into the performance of the market during the forecast period. The study identifies significant trends that are shaping the growth of the Conversational AI market. In this recently published report, essential dynamics such as drivers, restraints, and opportunities are highlighted for both established market players and emerging participants involved in production and supply.
To begin with, the Conversational AI Market report features an executive summary that offers a concise overview of the marketplace. It outlines the key players and industry categories expected to have an impact on the market in the coming years. The executive summary provides an unbiased summary of the market.
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Report Scope of the Conversational AI Market:
Report Coverage | Details |
Market Size in 2023 | USD 12.5 Billion |
Market Size by 2032 | USD 86.42 Billion |
Growth Rate from 2023 to 2032 | CAGR of 23.97% |
Largest Market | North America |
Base Year | 2022 |
Forecast Period | 2023 to 2032 |
Segments Covered | By Component, By Type, By Deployment, By Technology, and By Technology |
Regions Covered | North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa |
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The empirical study on the global Conversational AI market primarily focuses on the drivers in subsequent sections. It demonstrates how changing demographics are projected to influence the supply and demand dynamics in the Conversational AI Market. Our market report for the Conversational AI market also delves into the significant rules and regulations that are likely to impact the future growth of this sector. Moreover, in order to comprehend the underlying demand factors, industry experts have provided insights into its fundamental origins.
Key Market Players:
- Oracle
- IBM
- Amazon Web Services, Inc.
- Microsoft
- Avaamo
- Nuance Communications, Inc.
- FIS
- SAP SE
- Artificial Solutions
- Kore.ai, Inc.
- Conversica, Inc.
- Jio Haptik Technologies Ltd.
- Rasa Technologies Inc.
Data Sources and Methodology
To gather comprehensive insights on the Global Conversational AI Market, we relied on a range of data sources and followed a well-defined methodology. Our approach involved interactions with industry experts and key stakeholders across the market’s value chain, including management organizations, processing organizations, and analytics service providers.
We followed a rigorous data analysis process to ensure the quality and credibility of our research. The gathered information was carefully evaluated, and relevant quantitative data was subjected to statistical analysis. By employing robust analytical techniques, we were able to derive meaningful insights and present a comprehensive overview of the Global Conversational AI Market.
The most resonating, simple, genuine, and important causes because of which you must decide to buy the Conversational AI market report exclusively from precedence research
- The research report has been meticulously crafted to provide comprehensive knowledge on essential marketing strategies and a holistic understanding of crucial marketing plans spanning the forecasted period from 2023 to 2032.
Key Features of the Report:
- Comprehensive Coverage: The report extensively encompasses a detailed explanation of highly effective analytical marketing methods applicable to companies across all industry sectors.
- Decision-Making Enhancement: It outlines a concise overview of the decision-making process while highlighting key techniques to enhance it, ensuring favorable business outcomes in the future.
- Articulated R&D Approach: The report presents a well-defined approach to conducting research and development (R&D) activities, enabling accurate data acquisition on current and future marketing conditions.
Market Segmentation:
By Component
- Solutions
- Managed Services
- Professional Services
- Training & Consulting
- System Integration & Implementation
- Support & Maintenance
By Type
- Chatbots
- Intelligent Virtual Assistant (IVA)
By Deployment
- On-premises
- Cloud
By Technology
- Natural Language Processing (NLP)
- ML and Deep Learning
- Automatic Speech Recognition (ASR)
By End User
- BFSI
- Healthcare
- IT & Telecom
- Retail & eCommerce
- Education
- Media & Entertainment
- Automotive
- Others
By Geography
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East and Africa
Reasons to Consider Purchasing the Report:
- Enhance your market research capabilities by accessing this comprehensive and precise report on the global Conversational AI market.
- Gain a thorough understanding of the overall market landscape and be prepared to overcome challenges while ensuring robust growth.
- Benefit from in-depth research and analysis of the latest trends shaping the global Conversational AI market.
- Obtain detailed insights into evolving market trends, current and future technologies, and strategic approaches employed by key players in the global Conversational AI market.
- Receive valuable recommendations and guidance for both new entrants and established players seeking further market expansion.
- Discover not only the cutting-edge technological advancements in the global Conversational AI market but also the strategic plans of industry leaders.
Table of Content
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology (Premium Insights)
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Conversational AI Market
5.1. COVID-19 Landscape: Conversational AI Industry Impact
5.2. COVID 19 – Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global Conversational AI Market, By Component
8.1. Conversational AI Market, by Component, 2023-2032
8.1.1. Solutions
8.1.1.1. Market Revenue and Forecast (2020-2032)
8.1.2. Managed Services
8.1.2.1. Market Revenue and Forecast (2020-2032)
8.1.3. Professional Services
8.1.3.1. Market Revenue and Forecast (2020-2032)
Chapter 9. Global Conversational AI Market, By Type
9.1. Conversational AI Market, by Type, 2023-2032
9.1.1. Chatbots
9.1.1.1. Market Revenue and Forecast (2020-2032)
9.1.2. Intelligent Virtual Assistant (IVA)
9.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 10. Global Conversational AI Market, By Deployment
10.1. Conversational AI Market, by Deployment, 2023-2032
10.1.1. On-premises
10.1.1.1. Market Revenue and Forecast (2020-2032)
10.1.2. Cloud
10.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 11. Global Conversational AI Market, By Technology
11.1. Conversational AI Market, by Technology, 2023-2032
11.1.1. Natural Language Processing (NLP)
11.1.1.1. Market Revenue and Forecast (2020-2032)
11.1.2. ML and Deep Learning
11.1.2.1. Market Revenue and Forecast (2020-2032)
11.1.3. Automatic Speech Recognition (ASR)
11.1.3.1. Market Revenue and Forecast (2020-2032)
Chapter 12. Global Conversational AI Market, By End User
12.1. Conversational AI Market, by End User, 2023-2032
12.1.1. BFSI
12.1.1.1. Market Revenue and Forecast (2020-2032)
12.1.2. Healthcare
12.1.2.1. Market Revenue and Forecast (2020-2032)
12.1.3. IT & Telecom
12.1.3.1. Market Revenue and Forecast (2020-2032)
12.1.4. Retail & eCommerce
12.1.4.1. Market Revenue and Forecast (2020-2032)
12.1.5. Education
12.1.5.1. Market Revenue and Forecast (2020-2032)
12.1.6. Media & Entertainment
12.1.6.1. Market Revenue and Forecast (2020-2032)
12.1.7. Automotive
12.1.7.1. Market Revenue and Forecast (2020-2032)
12.1.8. Others
12.1.8.1. Market Revenue and Forecast (2020-2032)
Chapter 13. Global Conversational AI Market, Regional Estimates and Trend Forecast
13.1. North America
13.1.1. Market Revenue and Forecast, by Component (2020-2032)
13.1.2. Market Revenue and Forecast, by Type (2020-2032)
13.1.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.1.4. Market Revenue and Forecast, by Technology (2020-2032)
13.1.5. Market Revenue and Forecast, by End User (2020-2032)
13.1.6. U.S.
13.1.6.1. Market Revenue and Forecast, by Component (2020-2032)
13.1.6.2. Market Revenue and Forecast, by Type (2020-2032)
13.1.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.1.6.4. Market Revenue and Forecast, by Technology (2020-2032)
13.1.6.5. Market Revenue and Forecast, by End User (2020-2032)
13.1.7. Rest of North America
13.1.7.1. Market Revenue and Forecast, by Component (2020-2032)
13.1.7.2. Market Revenue and Forecast, by Type (2020-2032)
13.1.7.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.1.7.4. Market Revenue and Forecast, by Technology (2020-2032)
13.1.7.5. Market Revenue and Forecast, by End User (2020-2032)
13.2. Europe
13.2.1. Market Revenue and Forecast, by Component (2020-2032)
13.2.2. Market Revenue and Forecast, by Type (2020-2032)
13.2.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.2.4. Market Revenue and Forecast, by Technology (2020-2032)
13.2.5. Market Revenue and Forecast, by End User (2020-2032)
13.2.6. UK
13.2.6.1. Market Revenue and Forecast, by Component (2020-2032)
13.2.6.2. Market Revenue and Forecast, by Type (2020-2032)
13.2.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.2.7. Market Revenue and Forecast, by Technology (2020-2032)
13.2.8. Market Revenue and Forecast, by End User (2020-2032)
13.2.9. Germany
13.2.9.1. Market Revenue and Forecast, by Component (2020-2032)
13.2.9.2. Market Revenue and Forecast, by Type (2020-2032)
13.2.9.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.2.10. Market Revenue and Forecast, by Technology (2020-2032)
13.2.11. Market Revenue and Forecast, by End User (2020-2032)
13.2.12. France
13.2.12.1. Market Revenue and Forecast, by Component (2020-2032)
13.2.12.2. Market Revenue and Forecast, by Type (2020-2032)
13.2.12.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.2.12.4. Market Revenue and Forecast, by Technology (2020-2032)
13.2.13. Market Revenue and Forecast, by End User (2020-2032)
13.2.14. Rest of Europe
13.2.14.1. Market Revenue and Forecast, by Component (2020-2032)
13.2.14.2. Market Revenue and Forecast, by Type (2020-2032)
13.2.14.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.2.14.4. Market Revenue and Forecast, by Technology (2020-2032)
13.2.15. Market Revenue and Forecast, by End User (2020-2032)
13.3. APAC
13.3.1. Market Revenue and Forecast, by Component (2020-2032)
13.3.2. Market Revenue and Forecast, by Type (2020-2032)
13.3.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.3.4. Market Revenue and Forecast, by Technology (2020-2032)
13.3.5. Market Revenue and Forecast, by End User (2020-2032)
13.3.6. India
13.3.6.1. Market Revenue and Forecast, by Component (2020-2032)
13.3.6.2. Market Revenue and Forecast, by Type (2020-2032)
13.3.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.3.6.4. Market Revenue and Forecast, by Technology (2020-2032)
13.3.7. Market Revenue and Forecast, by End User (2020-2032)
13.3.8. China
13.3.8.1. Market Revenue and Forecast, by Component (2020-2032)
13.3.8.2. Market Revenue and Forecast, by Type (2020-2032)
13.3.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.3.8.4. Market Revenue and Forecast, by Technology (2020-2032)
13.3.9. Market Revenue and Forecast, by End User (2020-2032)
13.3.10. Japan
13.3.10.1. Market Revenue and Forecast, by Component (2020-2032)
13.3.10.2. Market Revenue and Forecast, by Type (2020-2032)
13.3.10.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.3.10.4. Market Revenue and Forecast, by Technology (2020-2032)
13.3.10.5. Market Revenue and Forecast, by End User (2020-2032)
13.3.11. Rest of APAC
13.3.11.1. Market Revenue and Forecast, by Component (2020-2032)
13.3.11.2. Market Revenue and Forecast, by Type (2020-2032)
13.3.11.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.3.11.4. Market Revenue and Forecast, by Technology (2020-2032)
13.3.11.5. Market Revenue and Forecast, by End User (2020-2032)
13.4. MEA
13.4.1. Market Revenue and Forecast, by Component (2020-2032)
13.4.2. Market Revenue and Forecast, by Type (2020-2032)
13.4.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.4.4. Market Revenue and Forecast, by Technology (2020-2032)
13.4.5. Market Revenue and Forecast, by End User (2020-2032)
13.4.6. GCC
13.4.6.1. Market Revenue and Forecast, by Component (2020-2032)
13.4.6.2. Market Revenue and Forecast, by Type (2020-2032)
13.4.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.4.6.4. Market Revenue and Forecast, by Technology (2020-2032)
13.4.7. Market Revenue and Forecast, by End User (2020-2032)
13.4.8. North Africa
13.4.8.1. Market Revenue and Forecast, by Component (2020-2032)
13.4.8.2. Market Revenue and Forecast, by Type (2020-2032)
13.4.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.4.8.4. Market Revenue and Forecast, by Technology (2020-2032)
13.4.9. Market Revenue and Forecast, by End User (2020-2032)
13.4.10. South Africa
13.4.10.1. Market Revenue and Forecast, by Component (2020-2032)
13.4.10.2. Market Revenue and Forecast, by Type (2020-2032)
13.4.10.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.4.10.4. Market Revenue and Forecast, by Technology (2020-2032)
13.4.10.5. Market Revenue and Forecast, by End User (2020-2032)
13.4.11. Rest of MEA
13.4.11.1. Market Revenue and Forecast, by Component (2020-2032)
13.4.11.2. Market Revenue and Forecast, by Type (2020-2032)
13.4.11.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.4.11.4. Market Revenue and Forecast, by Technology (2020-2032)
13.4.11.5. Market Revenue and Forecast, by End User (2020-2032)
13.5. Latin America
13.5.1. Market Revenue and Forecast, by Component (2020-2032)
13.5.2. Market Revenue and Forecast, by Type (2020-2032)
13.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.5.4. Market Revenue and Forecast, by Technology (2020-2032)
13.5.5. Market Revenue and Forecast, by End User (2020-2032)
13.5.6. Brazil
13.5.6.1. Market Revenue and Forecast, by Component (2020-2032)
13.5.6.2. Market Revenue and Forecast, by Type (2020-2032)
13.5.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.5.6.4. Market Revenue and Forecast, by Technology (2020-2032)
13.5.7. Market Revenue and Forecast, by End User (2020-2032)
13.5.8. Rest of LATAM
13.5.8.1. Market Revenue and Forecast, by Component (2020-2032)
13.5.8.2. Market Revenue and Forecast, by Type (2020-2032)
13.5.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
13.5.8.4. Market Revenue and Forecast, by Technology (2020-2032)
13.5.8.5. Market Revenue and Forecast, by End User (2020-2032)
Chapter 14. Company Profiles
14.1. Oracle
14.1.1. Company Overview
14.1.2. Product Offerings
14.1.3. Financial Performance
14.1.4. Recent Initiatives
14.2. IBM
14.2.1. Company Overview
14.2.2. Product Offerings
14.2.3. Financial Performance
14.2.4. Recent Initiatives
14.3. Amazon Web Services, Inc.
14.3.1. Company Overview
14.3.2. Product Offerings
14.3.3. Financial Performance
14.3.4. Recent Initiatives
14.4. Microsoft
14.4.1. Company Overview
14.4.2. Product Offerings
14.4.3. Financial Performance
14.4.4. Recent Initiatives
14.5. Avaamo
14.5.1. Company Overview
14.5.2. Product Offerings
14.5.3. Financial Performance
14.5.4. Recent Initiatives
14.6. Nuance Communications, Inc.
14.6.1. Company Overview
14.6.2. Product Offerings
14.6.3. Financial Performance
14.6.4. Recent Initiatives
14.7. FIS
14.7.1. Company Overview
14.7.2. Product Offerings
14.7.3. Financial Performance
14.7.4. Recent Initiatives
14.8. SAP SE
14.8.1. Company Overview
14.8.2. Product Offerings
14.8.3. Financial Performance
14.8.4. Recent Initiatives
14.9. Artificial Solutions
14.9.1. Company Overview
14.9.2. Product Offerings
14.9.3. Financial Performance
14.9.4. Recent Initiatives
14.10. Kore.ai, Inc.
14.10.1. Company Overview
14.10.2. Product Offerings
14.10.3. Financial Performance
14.10.4. Recent Initiatives
Chapter 15. Research Methodology
15.1. Primary Research
15.2. Secondary Research
15.3. Assumptions
Chapter 16. Appendix
16.1. About Us
16.2. Glossary of Terms
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